FAQ

Frequently Asked Questions

What materials do you use?

Our jewelry is handcrafted using a variety of materials including: gold-plated, gold-filled, sterling silver, stainless steel, copper, platinum, titianium, silver blends, and natural gemstones, and/or natural beads. Each product listing includes specific material details.

How do I care for my jewelry?

To keep your jewelry looking its best, avoid exposure to water, perfume, and harsh chemicals. Store pieces in a dry place when not in use. Gently clean with a soft cloth.

How long does shipping take?

Most orders ship within 1-2 business days. You will receive a tracking number once your order has shipped. Please refer to our Shipping Policy for full details.

What is your return policy?

We want you to love your purchase! Please visit our Returns & Refunds page for full details on our return process.

Do you offer custom or personalized jewelry?

Yes! We offer personalized jewelry & keychains and other select custom pieces.  Please contact us for custom requests. 386-679-0117